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Future Sycamore Employees

OIT Services Overview

The university provides all technology services necessary for employees to perform their duties.  Faculty and staff who require a computer, as well as other technology related tools, are provided with either a desktop or laptop configured with Microsoft Windows.  Requests for Macintosh or other devices are considered on a case by case basis and generally require the approval of directors, department chairs, and/or deans.  With limited exceptions due to academic needs, all university provided desktop and laptop computers are centrally managed by the Office of Information Technology and are configured to maintain baseline performance and security standards.  Visit the Office of Information Technology Service Catalog at Service Catalog (teamdynamix.com) for more information.

High Performance Computing

Indiana State University provides a research computing cluster for faculty for faculty and staff engaged in research activities. Students will need faculty sponsorship to access to the cluster.

The cluster uses the latest HPC Compute Blocks from Advanced Clustering Technologies and has a total of 560 cores, 1.78TB of RAM, and 21.50 TFLOPS of computing power

Network Connectivity

The university maintains a robust network environment providing connectivity at speeds up to 1Gbps for wired connections and completed a comprehensive Wi-Fi upgrade in the summer of 2023 composed of 3500 wireless access points that supports Wi-Fi 6.

Contact

Call-In Support: 812-237-2910

  • Option 1 - General IT
  • Option 2 - Canvas/Instructional Tools
  • Option 3 - Classrooms

Walk-in Help Desk hours for Spring Semester in Stalker Hall 009:

  • Mon - Fri, 7:30 AM - 5:00 PM
  • Closed Saturday
  • Sunday, 12:00 PM - 5:00 PM (phone only)
  • Appointments encouraged for in-person support.

Academic Break Hours

  • M-F, 8:00 AM - 4:30 PM
  • Closed Saturday and Sunday

The TSC will be closed when the University is closed. If classes do not meet on a Friday or Monday, we will be closed on the Sunday.